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NISA / UAT

User acceptance testing and UAT support

User acceptance testing is when the business confirms the solution meets its needs. Well organised, it secures the release. Improvised, it takes a lot of people for little certainty. NISA structures and runs this phase with your teams.

Common challenges

  • Business testers with little time and little guidance.
  • Acceptance scenarios that are missing or too technical.
  • Poorly described defects and endless priority debates.
  • A go-live decision made without clear criteria.

When to call on NISA

  • Before rolling out a new application or a major release.
  • When several business teams must validate in parallel.
  • When the previous acceptance phase let defects through.
  • For regulatory or high-visibility projects.

Scope of the engagement

  • Acceptance strategy and plan
  • Writing scenarios with the business
  • Preparing test data and environments
  • Running campaigns and tracking defects
  • Report and go-live decision criteria

Engagement steps

  1. 01

    Preparation

    Define scope, acceptance criteria and participants.

  2. 02

    Scenarios

    Write acceptance cases from real business processes.

  3. 03

    Execution

    Run campaigns, triage and track defects.

  4. 04

    Decision

    Present a clear report to decide on go-live.

Possible deliverables

  • Acceptance plan
  • Scenario book
  • Defect tracking board
  • Acceptance report or sign-off

Frequently asked questions

Who runs the acceptance tests?
Depending on the context, business users, the NISA team or both. NISA can prepare, guide and supplement execution.
How is this different from developer testing?
Developer tests check the software works technically. Acceptance testing checks it meets the business need.
Can you join during an ongoing UAT?
Yes, for example to take over coordination or structure defect tracking.

Let’s talk about your context

Describe your project and constraints, and we will get back to you to discuss it.

Contact us